Tiny Tiffins LLC ("Tiny Tiffins," "we," "us," or "our") provides meal programs to schools, preschools, daycare centers, camps, and other childcare organizations throughout the San Francisco Bay Area. This Privacy Policy explains how we collect, use, disclose, and protect personal information through tinytiffins.com, our communications, and our meal services.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information you provide directly

This may include:

Your name, email address, telephone number, organization, role, and message when you contact us, request a quote, or request a tasting.
School, preschool, daycare, camp, or childcare-center information.
Information needed to establish or administer a meal-service relationship.
Parent, guardian, student, or child information necessary to provide meals, such as names, classrooms, grade levels, meal selections, dietary preferences, food allergies, and special dietary requirements.
Billing, transaction, and payment-related information. Payment card information may be processed by a third-party payment provider rather than stored directly by Tiny Tiffins.
Communications, feedback, testimonials, support requests, and survey responses.
Employment information if you apply for a position with us.

Information provided by schools and childcare organizations

A school, preschool, daycare center, camp, or other partner organization may provide us with limited information about parents, guardians, students, or children so that we can prepare, identify, deliver, and administer meals.

This information may include a child's name, classroom, grade, meal selection, dietary preferences, food allergies, or other information reasonably necessary to provide the requested service.

Partner organizations are responsible for having appropriate authority to provide this information to Tiny Tiffins. We use student and child information only to provide and support the applicable meal program, comply with legal obligations, protect health and safety, and fulfill our agreements with the organization.

Information collected automatically

When you visit our website, we and our service providers may automatically collect:

Internet Protocol address.
Browser, device, and operating-system information.
Pages viewed, links selected, referring pages, and visit dates and times.
Approximate location derived from an IP address.
Cookie identifiers and similar technical information.
Website interaction information, such as scrolling, clicks, navigation patterns, and technical errors.

We use tools including Google Tag Manager and Microsoft Clarity to understand website performance and visitor interaction. Microsoft Clarity may use cookies and similar technologies to create aggregated analytics, heatmaps, and session-replay information. We do not intentionally configure these tools to capture meal, allergy, or other sensitive information entered into forms.

2. How We Use Information

We may use personal information to:

Respond to inquiries and provide quotes or tastings.
Establish and manage relationships with schools and childcare organizations.
Prepare, label, deliver, and administer meals.
Accommodate documented dietary preferences, allergies, and special meal requirements.
Communicate with administrators, parents, guardians, and authorized representatives.
Process payments and maintain transaction records.
Provide support and respond to feedback.
Operate, maintain, secure, and improve our website and services.
Analyze website traffic and performance.
Detect fraud, misuse, security incidents, or technical problems.
Comply with applicable laws, regulations, legal processes, and contractual obligations.
Protect the rights, safety, and property of children, customers, Tiny Tiffins, and others.
Send service-related communications and, with any consent required by law, promotional communications.

3. How We Disclose Information

We may disclose personal information to:

Schools, preschools, daycare centers, camps, and other organizations involved in the applicable meal program.
Vendors that support hosting, analytics, communications, forms, payment processing, customer support, meal preparation, delivery, recordkeeping, and information security.
Professional advisers, including attorneys, accountants, insurers, and auditors.
Government agencies, regulators, courts, or law-enforcement authorities when disclosure is required or permitted by law.
A successor or potential successor in connection with a merger, financing, acquisition, restructuring, bankruptcy, or transfer of business assets.
Other parties when you direct us or provide consent.

Service providers may access personal information only as reasonably necessary to perform services for us and are expected to protect it appropriately.

Tiny Tiffins does not sell personal information for money. Tiny Tiffins does not knowingly sell or share the personal information of children under 16.

4. Children's Privacy

Our website is intended for school administrators, childcare professionals, parents, guardians, and other adults. It is not intended for use by children, and children should not submit personal information through the website.

We do not knowingly collect personal information online directly from children under 13 without legally sufficient authorization. When we receive information about a child from a parent, guardian, school, or childcare organization, we use it only for purposes connected with providing and supporting the meal program, protecting health and safety, and complying with applicable obligations.

If you believe a child submitted personal information to us without appropriate authorization, contact us at [email protected]. We will review the request and take appropriate action.

Parents and guardians should direct questions concerning information maintained by a school or childcare organization to that organization first. Tiny Tiffins will cooperate with authorized requests consistent with our contractual and legal obligations.

5. Food-Allergy and Dietary Information

Food-allergy and dietary information may be sensitive. We collect and use this information when reasonably necessary to prepare and provide requested meals and protect children's health and safety.

This information may be disclosed to authorized Tiny Tiffins personnel, the relevant school or childcare organization, food-preparation and delivery personnel who need it to perform their duties, and service providers supporting the meal program.

Please do not send medical records or unrelated health information. Only provide information necessary for the child's meal service.

6. Cookies and Analytics

Our website may use cookies, pixels, tags, local storage, and similar technologies to:

Keep the website functioning.
Remember preferences.
Measure traffic and performance.
Understand how visitors use the website.
Identify and correct technical problems.

Your browser may allow you to block or delete cookies. Blocking certain technologies may affect website functionality.

Where required, we will request consent before using nonessential cookies. We also honor legally required browser-based opt-out preference signals, such as Global Privacy Control, when applicable to our data practices.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and food-service records, satisfy contractual requirements, resolve disputes, protect safety, and comply with legal, accounting, insurance, and regulatory obligations.

Retention periods vary according to the type of information and our relationship with the applicable school, organization, parent, or guardian. When information is no longer reasonably required, we may delete, de-identify, or securely dispose of it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, storage system, or transmission method is completely secure, and we cannot guarantee absolute security.

If you believe personal information associated with Tiny Tiffins has been compromised, contact us promptly at [email protected].

9. Your Privacy Choices and Rights

You may:

Ask to access or correct personal information you provided directly to us.
Ask us to delete personal information, subject to legal and operational exceptions.
Unsubscribe from promotional emails by using the unsubscribe link or contacting us.
Adjust cookie settings through your browser or any cookie controls provided on our website.

California residents may have additional rights under applicable law, including rights to know, access, correct, or delete personal information; opt out of certain sales or sharing; limit certain uses of sensitive personal information; and receive equal service when exercising privacy rights.

Some rights apply only when the business and information fall within the scope of the relevant law. We will not discriminate against you for exercising an applicable privacy right.

To submit a request, email [email protected] or call (341) 231-3552. State that your message concerns a "Privacy Request" and describe your request. We may need to verify your identity and authority before completing it. An authorized agent may submit a request where permitted by law.

If information was provided to us by a school or childcare organization, we may refer the request to that organization or coordinate our response with it.

10. Third-Party Websites

Our website may link to social media platforms, ordering systems, payment services, or other third-party websites. Their privacy practices are governed by their own policies. Tiny Tiffins is not responsible for third-party websites or services.

11. Changes to This Policy

We may revise this Privacy Policy as our practices, services, or legal obligations change. The updated policy will be posted on this page with a revised "Last updated" date.

If a change materially affects how we use personal information, we will provide additional notice where required.

12. Contact Us

Questions, concerns, and privacy requests may be directed to:

Tiny Tiffins LLC
Email: [email protected]
Telephone: (341) 231-3552
Service area: San Francisco Bay Area, California